Registration No. (ACRA) : 201329050C | Licence No. (MOM) : 13C6828 | Hotline: +65 6220-3802

Media Servicing Coordinator/ World Famous Video Production 785 views

Primary Function
Responsible for servicing various types of content requests, including but not limited to; ordering and delivering assets such as programs, language files and metadata for sales distributions, for owned nonlinear and linear media services, and for any other ad hoc work related to content prep supporting various businesses in the Asia Pacific regions

• Work with the business stakeholders such as Programming and Content Sales to assure all aspects of media acquisition and mastering are met in respect to the channel and distribution requirements and standards
• Assist Programming for program planning to place the order to Media Operation for asset delivery and mastering work
• Provide administration support to Content Operations, assisting the team to complete the mastering and processing of jobs for our partners and clients
• Assist channel partners on their language requirement and coordinate pacing orders for any localization work related to subtitling and dubbing
• Help control the logistic flow by monitoring and tracking assets and production movement, end to end workflow process of all requests to ensure that the assets are processed in time for transmission or delivery to clients
• Work with Content Operations team to monitor and approve quality of incoming media file including subtitle dubbing materials before further processing for transmission and/or distribution
• Update and maintain data accuracy in all application systems used by the operation and business functions such as content management systems for both linear and nonlinear services, and their media processing systems
• Update and maintain dubbing scripts and/or subtitling file database
• Coordinate with the Library team and other production team to make sure all assets are registered and kept in correct manner
• Mange any shipping operations
• Help track details of all the operational problem, investigate and provide solutions
• Ensure that documentation of all aspects of standard operational procedures is kept and up to dated

Communication Requirements
• Collaborate and work closely with the Programming, Content Sales and Media Operations teams in APAC, and also operational counterparts in US and EMEA regions
• Communicate with internal and external clients throughout APAC regions directly to understand their media requirements, customization and delivery requirements to ensure their orders are fulfilled in a timely manner across all serving regions
• Responsible for front line services and coordination, as well as providing a wide variety of complex administrative tasks related to media and metadata deliveries into and out operational services
• Handle inquiries and complaints regarding any operation or technical issues from both internal and external parties, and provide solutions by working with the appropriate departments
• Establish maintain a good working relationship with external vendors

Experience and Qualifications
• Degree holder, preferably in Communications, Media or related disciplines
• Preferably with at least 2 years’ relevant experience
• Effective oral and written English skills
• Asia language speaker preferred
• Knowledge and experience in language dubbing or subtitling operation are advantageous
• Client servicing experience preferred
• Shipping and logistic experiences is a plus
• Have passion for working in the media industry
• Good communication, interpersonal skills and a team player
• Able to prioritize effectively & adopt flexible approach to different tasks

Salary Range
USD 30,000-USD 40,000/Year

For interested party:
– Please send your resume in MS WORDS FORMAT by email to
– Please indicate your Current Salary (Last Drawn Salary), Expected Salary and your Notice Period in your resume
– Please indicate your Reasons for leaving current and/or last employment
We regret to inform you that the only short listed candidates will be notified.
Thank you
Consultant’s name: Junya Oishi
EA Reg. No.: R2094543
EA Name: Fellows Creative Staff Sinapore Pte. Ltd.
EA. License No.: 13C6828

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Fellows Creative Staff Singapore Pte. Ltd.

ROC No. (ACRA) : 201329050C
Licence No. (MOM) : 13C6828

Contact us

3 Shenton Way, #09-06 Shenton House, Singapore 068805
Phone: +65 6220-3802